Get in the habit of reading, replying to online reviews –If you’ve never solicited reviews, you might be surprised how often you get new reviews if you automate the process.This is yes another task that’s made far simpler using a review platform like Swell. Next, you need to be in the habit of reading your reviews, replying to them, and adapting to customers’ changing needs. Get a Smart Dashboard to Routinely Read Reviews If you can send a review invite to your customers when it’s convenient for them to leave one, and make it super easy for them to leave a review, you’ll get tons of great reviews.Ģ. smartphone users send and receive texts five times more than they send and receive calls. Texting Review Invites Is the Tops –According to a report by Text Magic, U.S.Initially, you should be trying to get enough reviews to look trustworthy, which for many is around 20-50 (you may already be well beyond that). You might have a few reviews trickle in now and then organically, but do you have a process for actively gathering more? For this stage, you’ll begin asking for reviews with the goal of hitting a target for total number of reviews as well as average review score. Whether you choose to tackle this process manually or use Swell to make it simple, here are some steps to follow.
In no time, you’ll have a powerful growth engine for your local business. With Swell, you’ll not only get more online reviews, but also identify ways to improve the customer experience (CX). You can implement a review strategy using nothing more than the tools you have right now, but the most successful brands invest in tools like Swell to make the whole process easy. As with other disciplines of marketing, it takes some time, effort, and the right know-how to make sure you look as awesome online as you are in real life. Building a Growth MachineĪ review strategy is one of the best ways to boost your online reputation. But how do you get more reviews? What does a good review strategy look like and how can you make the process easy? In this article, we’ll walk you through the steps you need for a review strategy that dang near guarantees your business will grow.
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